Manage all of your Instagram messages with customers, directly from Chat Breezes

Utilize teams to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell, and support customers on the messaging channel.

Chat Breezes' Instagram integration allows you to send and receive Instagram direct messages, and manage mentions, story mentions, and comments on Instagram posts.

• Handling Inbound Conversations: Welcome customers, let them know if you’re away, or send them to the right agent or department using our seamless Instagram integration.
• Responding to Chats: Transfer customers, review their order history, send product links, manage their contact information, all within the Chat Breezes platform.
• Conversation Supervision and Reporting: Analyze the performance of your agents, have total visibility over their conversations, and step in at any time.
• Instagram Marketing: Respond to ad campaigns, use Instagram automation to nurture your leads, and upsell additional services.
• Business Process Implementation: Make Instagram work for your business and not the other way around

Learn how to troubleshoot your Instagram connection in Chat Breezes.

Make Instagram Easier to Handle
Our Instagram integration makes managing Instagram conversations simple and helps your business run smoothly. Deliver quick, easy, and smooth replies to all your Instagram conversations using our Instagram integration. Give your team the platform they need to provide the best service on Instagram as well as reduce their workload.