Utilize teams to communicate with your customers on Instagram. Leverage its massive popularity to engage, sell, and support customers on the messaging channel.
Chat Breezes' Instagram integration allows you to send and receive Instagram direct messages, and manage mentions, story mentions, and comments on Instagram posts.
- Handling Inbound Conversations: Welcome customers, let them know if you’re away, or send them to the right agent or department using our seamless Instagram integration.
- Responding to Chats: Transfer customers, review their order history, send product links, manage their contact information, all within the Chat Breezes platform.
- Conversation Supervision and Reporting: Analyze the performance of your agents, have total visibility over their conversations, and step in at any time.
- Instagram Marketing: Respond to ad campaigns, use Instagram automation to nurture your leads, and upsell additional services.
- Business Process Implementation: Make Instagram work for your business and not the other way around