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Integrations

Maximize Customer Engagement on Telegram

Leverage teams of agents to engage your audience, generate leads, and build lasting customer relationships—all on one of the world’s most popular messaging channels. Chat, support, sell, and market seamlessly with Telegram.

  • Inbound Conversations: Greet customers, notify them if you’re away, or route them to the right agent or department.
  • Efficient Responses: Transfer chats, create support tickets, or process customer orders with ease.
  • Conversation Supervision & Reporting: Gain full visibility over interactions, and jump in whenever needed.
  • Telegram Marketing: Nurture leads, recover abandoned carts, send newsletters, and upsell additional services.
  • Marketing Analytics: Assess the effectiveness of your campaigns and discover areas for improvement.
  • Transactional Notifications: Send appointment reminders, payment confirmations, and delivery updates to keep customers informed.
  • Custom Business Processes: Tailor Telegram to fit your business workflows for a truly efficient experience.
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