Twitter is a powerful direct line to your customers. Share product announcements, interesting content, and service updates – and listen to feedback from your customers in real time. Chat Breezes' Twitter integration allows you to send and receive comments on tweets, and manage retweets and quote tweet.
- Handling Inbound Conversations: Monitor new interactions, send them to the right agent or department using our seamless Twitter integration.
- Respond to Tweets: Respond to interactions timely, send product links, and manage contact information, all within the Chat Breezes platform.
- Conversation Supervision and Reporting: Analyze the performance of your agents, have total visibility over their conversations, and step in at any time.
- Business Process Implementation: Make Twitter work for your business and not the other way around, thanks to our powerful Twitter integration.