Facebook connects businesses with the world around them. As the world’s largest social network, Facebook Pages engage your customers where they’re already spending time every day.
When you connect your company’s Facebook Page to Chat Breezes, your team can manage direct messages, posts, and comments sent to your business directly from your shared inbox. Replies will sync instantly with Facebook Messenger, so you don’t need to switch back and forth between tools. This seamless Facebook business integration ensures you never miss an interaction.
- Handling Inbound Conversations: Welcome customers, let them know if you’re away, or send them to the right agent or department using our seamless Facebook integration.
- Responding to Chats: Transfer customers, review their order history, send product links, manage their contact information, all within the Chat Breezes platform.
- Conversation Supervision and Reporting: Analyze the performance of your agents, have total visibility over their conversations, and step in at any time.
- Facebook Marketing: Respond to ad campaigns, use Instagram automation to nurture your leads, and upsell additional services.
- Business Process Implementation: Make Facebook work for your business and not the other way around