Connect a Twilio WhatsApp Number to Manage WhatsApp Messages from Chat Breezes and Handle Them as a Team

Millions of businesses around the world use WhatsApp for quick customer communication. But without an easy way to share these messages between teammates, most businesses juggle multiple devices to try to keep up — or don’t offer WhatsApp support at all.

Connect a WhatsApp-enabled Twilio number with Chat Breezes to receive and reply to WhatsApp messages alongside all your customer conversations.

  • Handling Inbound Conversations: Welcome customers, let them know if you’re away, or send them to the right agent or department using our seamless WhatsApp integration.
  • Responding to Chats: Transfer customers, review their order history, send product links, manage their contact information, all within the Chat Breezes platform.
  • Conversation Supervision and Reporting: Analyze the performance of your agents, have total visibility over their conversations, and step in at any time.
  • WhatsApp Marketing: Respond to ad campaigns, nurture your leads, send abandoned cart messages and newsletters, and upsell additional services.
  • Business Process Implementation: Make WhatsApp work for your business and not the other way around, thanks to our powerful WhatsApp integration with CRM capabilities.
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